Regular usability testing on your web site or application is one of the best practices. Usability, as it relates to the web, is the measure of the quality of a user's experience when they interact with your website. Usability best practices are a best way to find out what is or isn't working on your site.

Using our own checklists based on industry recognized best practice and standards, our experts can review your design at an early stage to identify a wide range of problems with navigation and content which are likely to reduce usability and cause users problems. These findings can be compared with current best practice, previous products or competitor's offerings.

Expert reviews are a valuable part of our usability strategy which aims to improve customer satisfaction, increase your sales and reduce your development times and costs. They are particularly cost effective when designs are at an early stage. Many usability and accessibility defects can be identified and fixed before the system or product is tested with real users. Expert reviews can provide very quick feedback on design choices and are useful where compliance with internal or other standards for usability and/or accessibility is required. Expert reviews can also be useful to confirm that design changes have improved the usability and accessibility of a system or product.

Heuristic evaluation is a discount usability engineering method for quick, cheap, and easy evaluation of a user interface design. Heuristic evaluation is the most popular of the usability inspection methods. Heuristic evaluation is done as a systematic inspection of a user interface design for usability. The goal of heuristic evaluation is to find the usability problems in the design so that they can be attended to as part of an iterative design process. Heuristic evaluation involves having a small set of evaluators examine the interface and judge its compliance with recognized usability principles.

Understanding the user's context (tasks, skills, environment etc) is a pre-requisite for designing a usable system. Our profiling and contextual analyses tools help identify appropriate effectiveness, efficiency and user satisfaction targets for your new designs.

Capturing user and organizational requirements are an essential first step in the user centered design process which aims to improve customer satisfaction, increase your sales and reduce your development times and costs. Ensuring that these requirements are captured appropriately at the beginning of the design process provides clear targets for the design against which potential design solutions can be tested. Capturing these requirements as part of the normal design process helps ensure that usability issues are given appropriate weight in design decisions. This avoids the problem of only discovering usability issues through testing or expert reviews when the design is already well progressed. Capturing requirements at the earliest possible stage reduces the risk of expensive retrospective changes.

As experts in the user-centered design process we can work with your design teams to transfer skills and provide support at several points in the process. We can also provide customized design courses.

We follow a user-centered design process to integrate usability into your design process in order to improve customer satisfaction, increase your sales and reduce your development times and costs. The principles of user-centered design include ensuring the active involvement of users and the iteration of design solutions through user testing.

The user-centered design process is an approach of designing products and systems; its main focus is on improving the overall user experience. We do this by asking questions about users, goals, and tasks, and then using those findings to drive the building and design of a web site. By placing the user at the center of the process, we hope to create good, usable designs.

A good product be it a web site or an application, with good usability increases customer satisfaction, increases revenue, lowers training costs and more potential for product growth.

AgileCS offers Usability Testing for local users and Remote Testing for global users.

Usability testing is done on product prototypes by actual users by carrying out typical tasks on the product. Stake holders and AgileCS usability experts will observe the users to get insight into user’s reaction to the product’s usability.

At a reasonable cost AgileCS will:

• Perform usability tests by setting up requisite labs
• Recruit people that match demographic of your target customers
• Request them to carry out real-world tasks on your product
• Analyze product performance against pre-determined objectives
• Provide recommendations on improving the product

As part of the Usability Testing process our deliverables may include:

• Detailed reports of results, data analysis, and observations
• High level recommendations with ROI
• Templates or wireframes of design and workflow recommendations

To remain competitive most of the companies are going global and hence have to cater to global audience. This is made possible by designing and developing products that meets the needs of geographically diversified users.

AgileCS employs online screen-sharing third party tools to conduct remote testing. Based on your needs we can conduct Moderated Remote Testing or Automated Remote Testing. Tools employed will provide detailed information on actions taken and pages visited by the users, and a number of other parameters.

AgileCS usability experts will analyze the information and provide:

• Detailed reports of results, data analysis, and observations
• High level recommendations with ROI
• Templates or wireframes of design and workflow recommendations

Information Architecture applies best practices to a user interface structure to make a web site or application easy to navigate, self explanatory and visually appealing. Users can easily grasp what information is available and where.

Information Architects at AgileCS utilize methods like field interviews, contextual inquiring during user observations, affinity diagrams, card sorting and one-on-one interview to organize functionality and content into intuitive structures and flows. The outcome of our approach is rewarding user experience and positive opinion of your company.

As part of the Information Architecture process our deliverables may include:

• Detailed task analysis
• Use scenarios
• High-level application flow
• IA maps
• Annotated wireframes
• Interaction maps
• High-level prototype designs of the primary application window and some secondary screens
• Written report or verbal presentation

You have spent thousands of dollars to build your product and want to turn up a notch in your sales. Our User Interface Design experts can help you achieve that.

After thorough user research and determination of user goals, user expectations and user needs we can refine or completely redesign the interfaces and even explore a completely new mode of interaction.

Our experts take into consideration User Interface Best Practices, Client’s business model and their technical aspirations to determine the optimal approach.

AgileCS has been successfully involved in design of web sites, software applications, and mobile devices.

As part of the User Interface Design process our deliverables may include:

• Outcome of user research
• Wireframes
• Multiple design options and reviews
• Prototypes for usability testing
• User Interface standards and style guides